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Terms and Conditions

Prices and availability of goods are subject to change without notice. All prices include sales tax. A delivery charge will be added to your order value where appropriate, please refer to the Delivery Information page.

Your contract for purchases made through www.Axeldog.com is with Axeldog Ltd and you undertake that all goods ordered by you are for your own private and domestic use only and are not for resale.

You warrant that all details you provide to www.Axeldog for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.

After placing an order, you will receive an e-mail from us (sent to the email address that you have provided when placing your order) acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the “Dispatch Confirmation”). The contract between us (the “Contract”) will only be formed when we send you the Dispatch Confirmation.

Upon placement of your order, payment will be taken from your credit/debit card. If, for whatever reason, we are unable to fulfill the order, the payment will be refunded immediately. No contract for the sale of any product will exist between you and Axeldog Ltd until we accept your order by dispatching the product to you. When this happens, we will confirm the acceptance by sending you an email.

When delivering outside of the UK, Axeldog Ltd can accept no liability for any customs delays or travel disruptions which may result in a delay of delivery, or the order being returned to sender as this at the discretion of the customs process in the country of delivery. Axeldog will always keep you up to date with any delays or issues.

If the availability of a product is incorrect online, we will inform you if we are unable to fulfil your order and either offer you an alternative or cancel the order.